Privacy Policy for CertiTrust Consulting

Effective Date: 11^th Oct – 2024

At CertiTrust Consulting, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with us, in compliance with applicable data protection regulations.

1. Information We Collect

We collect the following types of personal data for the purposes of providing our services and improving our client interactions:

• Full Name: To personalize communication and understand client requirements.
• Email Address: To send proposals, business-related information, and updates.
• Phone Number: To contact you for discussions, clarify your needs, and follow up on orders.

2. Purpose of Data Collection

We collect your personal data for the following purposes:

• Full Name: To address and engage with you personally during communications and discussions about your requirements.
• Email Address: To send you proposals, quotes, invoices, updates, and other business-related information relevant to our services.
• Phone Number: To call you for further clarification of your needs, discuss project details, and follow up on orders or proposals.

We only collect the information necessary for these purposes and do not use it for any unrelated activities.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Client Engagement: To understand and discuss your project or service needs.
• Communication: To send you proposals, business-related information, and updates via email.
• Follow-up: To contact you via phone or email for follow-up discussions and business continuity.

4. Legal Basis for Processing

We collect and process your personal data based on:

• Legitimate Interest: To provide you with our services and fulfil your requests as a potential or existing client.
• Consent: By voluntarily providing your personal information, you consent to its use for the purposes described in this Privacy Policy.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymized.

6. Data Sharing and Disclosure

CertiTrust Consulting does not sell, trade, or rent your personal data to third parties. However, we may share your data with trusted service providers who assist us in delivering our services, subject to appropriate confidentiality agreements.

7. Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your data when it is no longer needed for the purposes it was collected.
• Objection: Object to the processing of your data in certain situations.
• Withdrawal of Consent: If we process your data based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at the email address provided below.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

CertiTrust Consulting
Email: [audit@itauditor.co.in]
Phone: [+091 – 97376 10002]
Website: [https://www.itauditor.co.in]

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.